1. Who We Are
The data controller for this website is David Richards, trading as Integravolt, a division of Flexitest Ltd (Company No. 07344798), registered in England and Wales.
Data Controller Contact
- Name: David Richards
- Company: Flexitest Ltd t/a Integravolt
- Email: info@integravolt.co.uk
- Address: Gloucestershire, UK
2. What Data We Collect
We collect personal data only when you voluntarily provide it — for example, when you fill in an enquiry form, download a guide, or request a quote. The data we may collect includes:
- Name — so we can address you correctly
- Email address — to send you the information you requested and respond to your enquiry
- Phone number — if you provide it in an enquiry or booking form
- Project details — such as property type, location, and technologies you are considering, to allow us to tailor our advice
- Usage data — anonymous analytics data collected via Google Analytics and Google Tag Manager (see Section 5)
We do not collect sensitive personal data (such as financial information, health data, or government identifiers) through our website forms.
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
Contractual necessity (Article 6(1)(b))
When you request a quote or commission a design service, processing your contact details is necessary to fulfil that contract.
Legitimate interests (Article 6(1)(f))
We have a legitimate interest in responding to general enquiries, improving our website, and understanding how visitors use our content — provided this does not override your rights.
Consent (Article 6(1)(a))
Where we send follow-up marketing emails or technical newsletters, we rely on your explicit consent. You can withdraw consent at any time by emailing us or clicking unsubscribe in any email we send.
4. How We Use Your Data
We use your data to:
- Respond to your enquiry or service request
- Deliver the guide, report, or resource you requested
- Send you technical updates or compliance information where you have opted in
- Improve this website based on anonymous usage patterns
We do not use your data for automated decision-making or profiling.
5. Third Parties
We share data with third-party services only where necessary to operate this website. These are:
Google Analytics & Google Tag Manager
We use Google Analytics to understand how visitors use this site. This collects anonymous usage data such as pages visited, time on site, and device type. No personally identifiable information is sent to Google Analytics. Google Tag Manager manages the loading of these scripts. Google may process data outside the UK — see Google's Privacy Policy.
Supabase
Enquiry form submissions and guide download requests are stored securely in Supabase, a cloud database provider. Data is stored on servers within the European Economic Area. See Supabase's Privacy Policy.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
6. How Long We Keep Your Data
We keep your personal data for as long as it is needed to fulfil the purpose for which it was collected:
- Enquiry form data — retained for 2 years from the date of submission, then deleted
- Guide download records — retained for 1 year, then deleted
- Project and contract records — retained for 6 years to comply with UK accounting and contract law obligations
- Marketing consent records — retained until you withdraw consent
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of access
Request a copy of all personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Ask us to delete your data ("right to be forgotten").
Right to restrict processing
Ask us to limit how we use your data.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests.
To exercise any of these rights, email us at info@integravolt.co.uk with the subject line "Data Subject Request". We will respond within 30 days. If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
8. Cookies
This website uses cookies placed by Google Analytics to collect anonymous usage statistics. No personally identifiable information is stored in these cookies. You can disable cookies in your browser settings at any time. Note that disabling cookies may affect the functionality of some parts of this site.
9. Changes to This Policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We recommend checking this page periodically.
Privacy Enquiries & Erasure Requests
To request access to your data, ask for it to be corrected, or request deletion, contact David Richards directly.
Send a Data Request